My Refund Got Denied

Thank you for the tip, they said "There's been to many refunds in the past month" I guess two refunds are to many, I got something earlier in the month that didn't work, but now I cant get a refund for a accidental refund.

to talk to Support on the phone go to https://beta.support.xbox.com/contact-us

click the Contact us button

select Family and online safety as the category

select I want to protect my account as the topic

skip the Covid notification

scroll to the bottom of the options and select Request a call

Hello GabeTreacy,

Thanks for posting on the Xbox forums. We understand that your refund was denied, and you would like to get your money back for the transaction. The moderators, volunteer moderators and ambassadors do not have the ability to manage refunds for an account.
The best course of action is to respond to the decision email. The appeal will be reviewed, and a final decision will be emailed to you soon. We hope this information helps
GabeTreacy!

Hi there, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

If your refund has been denied and you haven't received any email informing you of the refund rejection even after 24 hours, and after checking your spam/junk email folder, then I recommend reapplying for the refund but using this alternative link:

https://support.xbox.com/forms/request-a-refund

If your refund is denied again this time, you should now receive an email informing you of the denial, as this is the only way they have to communicate this information when the refund is requested through that link. When you receive the email, please reply to to it explaining in detail the reasons why they should reconsider their decision and why you believe they should accept it. This is the only way to appeal the rejection and to get back in touch with the team that originally handled your refund request.

Please note that in this public community forum, we are just players like you trying to assist and guide other players. This means we don't have access to other accounts or access to refund information of other users.

Thank you for your understanding, and I wish you good luck.

Kind regards,
Gerardo.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

If it was denied it means that the Robux will not be removed from your account, you will still be able to see and use them.

It should be visible inside your game once you launch it.