My Recon Chat headphones stopped working.

YTChromeVolt · Jul 10, 2020

Not completely. It's the main controller I use. Before it was working just fine. Now, out of nowhere it stopped working. And I think it has something to do with when I turn the jack a little and it sounds like it has sand in it. These are 2 weeks old,
and I have no idea if I should switch to the half-alive controller, or just wait it out.

:)

XBF Brad A

Hello Chrome,

Sorry for the issue with your headsets. Here is a list of troubleshooting to try out. Some you may have done already and some you may not have. Number 9 seems to be a fix most use. Sounds like the 3.5mm jack is bad.

1.) power cycle console

2.)Go to settings>Devices & Streaming>Accessories> [...]> Assign controller to account> Update control> unassign account> test headset/chat

3.)Make sure mic is "ON" Press the home button> go to the Gear on the menu> Audio> Turn Mic off and on. OR go to settings> Devices & streaming> Accessories> [...]>Volume> Mic on> Adjust volume.

4.)You can test your controller if it is broken by "Buzzing" the controller. The buzz feature is connected to the headset port, and if the controller does not buzz then the port may be damaged. [Turning on Vibration if it does not "Buzz"> Settings>
Ease of Access> Controller> Vibration Settings> Turn on Vibration].

5.)Some mics are detachable and may be damaged so try testing the headset on another device to see if it works (Example: windows 10.

Test the Headset with Skype Test or Voice Recorder). If there is an issue with using the headset on an Xbox controller, you can try using a headset adapter.

6.) Make sure there is no Enforcement on the account.

7.) Make sure the controller is not full of dust in the headset port (you can use compressed air to clear the dust).

8..) Make sure controller is fully charged/ change battery type.

9.) Use a headset adapter or standard headphones (Main fix)

10) Soft or full console reset. (may not work all the time)

Thanks,

Brad

BasDe Gamme

problem solved... i trade my headphone for turtle beach recon 50 and now its working!

Thanks for the help

michaelflood2

my headphones / xbox it randomly stopped working

Billiam1391

I know that but I'm not able to chat cause the mic of most headphones won't work so I'm hoping someone would know where to get headphones that do work with chat.

DerVaddi

i'm sorry, i don't have an idea anymore. did you contact the phone or chat support?

My Recon Chat headphones stopped working.