my rebuilt xbox one turns itself off

Discus and support my rebuilt xbox one turns itself off in XBoX on Consoles to solve the problem; Hello, I need help just a few hours ago I turn on my xbox one and it goes off by itself, I stopped playing almost a week for tasks and just today I was... Discussion in 'XBoX on Consoles' started by HoK Teen900, Jun 23, 2018.

  1. HoK Teen900
    HoK Teen900 Guest

    my rebuilt xbox one turns itself off


    Hello, I need help just a few hours ago I turn on my xbox one and it goes off by itself, I stopped playing almost a week for tasks and just today I was turning on my console and it turned on then it went off on its own and then it
    did not turn on anymore, It was heard that it turned on and then off it did not last long, if anyone knows I could help solve this problem that I am having, I would appreciate it too much. my xbox one was just going to be 3 years old.

    :)
     
    HoK Teen900, Jun 23, 2018
    #1
  2. BusGod
    BusGod Guest
    My Xbox turn itself off!

    Hi Tobem

    I would double check that your transformer has enough wattage to run the Xbox One. That would definitely cause it to shut off. In addition the "power cycling technique you mentioned is found here:

    support.xbox.com/.../power-cycle-console    .

    Also take a look at the lights on the power supply and see how they are acting: support.xbox.com/.../power-supply-indicator

    You may need to contact support, however, I am not sure what is going to be the outcome of using a US console in another territory.
     
    BusGod, Jun 23, 2018
    #2
  3. Tobem
    Tobem Guest
    My Xbox turn itself off!

    Hello all,

    I bought a Xbox one from the US and i live in Europe. i bought a Transformer for the voltage and started it, i didn't had any Xbox one games so i decided to buy the digital version of Call of Duty: Ghosts. I started the game, and after the Campaign loading
    screen my console turned itself off.

    I looked at the web and found out that you can do a real shutdown on your Xbox by holding down the powerbutton for some seconds and also remove the powercord for minute, none of this worked. I even reinstalled the game and had the console off for a whole
    day without any cords connected to it. Today morning i tried one more time but no, it just didn't want to work..

    So my questions are:

    • Did i do anything wrong? Have any of you people had this problem and resolved by doing something different?
    • Has the Transformer something to do with it not working right?
    • Or is it wrong with my console?
    Thanks
     
    Tobem, Jun 23, 2018
    #3
  4. Zatomas Win User

    Xbox One is turning itself off?

    Hi ShanePorter1,

    Have you checked if your Xbox overheats? Take a look here: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

    Hope this helps!
  5. Danny Callaghan Win User

    Xbox one turn itself off

    Hi there Colganator,

    I can totally understand where your coming from. It happened to me on Xbox one launch week. I had to get my console sent off for repair, waited 6 weeks for a repair replacement. It can be very difficult to swallow as you just want to game now!! At least
    that's how i felt..

    The best bit of advice i can give you is to call the xbox service centre and get the replacement processed and also speak to customer service about your downtime on live up to now and your downtime over the period of time your going to be out of action for.
    I'm sure if you speak to them they will help you out with this loss of time on live.

    The way to look at it is at least it'll be fixed in 4-6 weeks and you wont have to come on here again frustrated with your situation.

    I know my advice won't help you but i hope you find it in someway helpful.

    Goodluck Gamer! :)
  6. COLGANATOR 91 Win User

    Xbox one turn itself off

    To update this, i sent the console for repair, to Germany it came back quickly.

    worked for a couple of days now it has broken AGAIN. same problem as before, it needs an update and before i can even download the update it switches itself off.

    I have probably used the console around 15-20 hours since it broke again.

    I just bought the walking dead pt1 and advanced warfare and now im so peed off...
  7. Enemy Misery Win User

    Xbox One is turning itself off?

    Hi, you can check if your console is not overheated in the same way, change the place of the electric current and that it is not in a place without ventilation, I hope this helps.
  8. DeAndreMulrain Win User

    Xbox One is turning itself off?

    My Xbox one keeps shutting off by itself
Thema:

my rebuilt xbox one turns itself off

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