My PURCHASED Movies and TV Shows Have Disappeared!!!

I had this same issue but on Xbox One. My movies disappeared for like a month or so. Ill pass this thread along to sime people who can look into it for you. It would be helpful if you could list the content you are missing too.

From:
https://www.microsoft.com/en-us/movies-and-tv?activetab=movies%3aprimaryr2

Usage Restrictions: The Microsoft Movies & TV app allows you to watch movies and TV shows purchased from the Microsoft Store on
Windows, Xbox and Microsoft.com, as well as movies & TV shows previously purchased on Xbox Video or Zune Marketplace. TV shows can only be purchased, not rented. If you rent a movie from Microsoft, in most cases you will have 14 days to start watching the
movie. And once you start watching, in most cases you will have a 24-hour window to finish watching the movie. After the rental has been viewed, or the time limits have been reached, the movie will automatically disappear from your collection. Free movie weekends
are typically only viewable for a three day period. For more service usage rules and restrictions, click here. For Xbox Live terms of service, click
here.

**When you purchase a TV Season Pass, you will receive all available episodes, future episodes, and bonus content (if available) for that

season. You can download or stream all available episodes from your library promptly after purchase. If you purchase before or during the season run, your account will automatically update with the latest episodes as they become available. For most shows,
updates occur the day after an episode airs, though some exceptions apply, depending on the show’s digital release date (the date that a network makes aired content available in digital format). Sometimes networks do not release digital versions of episodes
until after the entire season airs, or later. If you purchased individual episodes prior to purchasing a Season Pass, you will not receive a refund for such episodes. Season Pass availability varies by region.

Hi Lightlessness,

Thanks for reaching out! You should be able to find your movie under Movies & TV
in the store. From the main dashboard go to Store > Movies & TV > My Movies & TV > Purchased. All your purchased movies, whether you own or renting them will show up there.

I hope this helps.

Moe

Yes I am trying to purchase from the Movies & TV store on Xbox one and it won't let me buy any movies or tv shows. I can't even get to the purchase phase because when I click on the movie or tv show it won't even do anything, I can just keep clicking without
it going to the purchase phase.

Move one step to the left to My Videos and you'll see sections for the movies and TV shows you've purchased.