My purchased game says that I don't own it or the pre-order was canceled

Discus and support My purchased game says that I don't own it or the pre-order was canceled in XBoX Games and Apps to solve the problem; My game Star Wars Battlefront 2, which I recently deleted was showing a problem saying I don't own it or the pre-order was canceled even though I was... Discussion in 'XBoX Games and Apps' started by FaZe Raptor587, Jan 3, 2020.

  1. FaZe Raptor587
    FaZe Raptor587 Guest

    My purchased game says that I don't own it or the pre-order was canceled


    My game Star Wars Battlefront 2, which I recently deleted was showing a problem saying I don't own it or the pre-order was canceled even though I was using a disc.I have been with Xbox since 360 and the problem has never occurred. Xbox support how can I
    solve this issue?

    :)
     
    FaZe Raptor587, Jan 3, 2020
    #1
  2. Noahgriff Win User

    My purchased game says that I don't own it or the pre-order was canceled

    Hello, did an error code come with this?
  3. zmaster2XXX Win User

    My purchased game says that I don't own it or the pre-order was canceled

    Ensure the disc is clean before playing it
  4. Kev7420 Win User

    My purchased game says that I don't own it or the pre-order was canceled

    I think you should try to reset your console
  5. SephirothZenpie Win User

    Gears of War 4 limited edition Bundle does not come with gears of war 1-3 and judgement

    I made this purchase after cancelling my own pre order of the ultimate edition. I regret it now, because I don't have that code.
  6. EggsBoxJuan Win User

    Cancelling pre-order games?

    Hi, as the Ambassador says you can cancel the pre-order by contacting Xbox support, I would recommend you call them by phone.

    support.xbox.com/.../pre-order-faq

    Can I cancel a pre-order?

    Yes, before we release the game, you can cancel your pre-order by contacting Xbox Support.
Thema:

My purchased game says that I don't own it or the pre-order was canceled

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