My profile picture doesn't change at all when I change it.

Currently the ability to change custom gamerpics is disabled.

As people look to gaming for social connection, Xbox is seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for the community, Xbox has made small adjustments. Some features like
uploading custom gamerpics, club pics, and club backgrounds are temporarily disabled

The feature has been temporary disabled due to current situation in the world.

For more information you can always check out

https://beta.support.xbox.com/

Also a good page to check out when you are having issues

https://beta.support.xbox.com/xbox-live-status

there you can see if there are any current issues on Xbox live and if your issue is not listed here then reporting it might be a good idea.

Maybe give it a few to update.

When I take a picture using the website, it doesn't actually change the gamerpic used on my profile.

From the site:Change your gamer picture on your console in Settings, Profile, Edit Profile, Gamer Picture

[quote user="thiennguyen8199"]

hello there

doesnt your personal picture and gamerpic pretty much the same thing? so when changing it shouldnt it also change too?

[/quote]

That's what I'm trying to figure out, why my personal picture doesn't change when I change my gamer picture. I read somewhere that your personal picture was visible to yourself and friends only and your gamer picture was what showed up to all others (obviously
if they are the same picture, everybody sees the same thing). My dilemma is that when I go to change my gamer picture, I have to then repeat it for my personal picture (right below the gamer picture option on your profile in dashboard). For most people, changing
your gamer picture automatically changes your personal picture, but not for me... and I'd like to know how to fix that.