My prepaid card is wrong

It started when I bought a pre-paid card in the store, but when I tried to enter it after confirming a few times whether I typed in correctly, the message 'This token expired and can not be redeemed.' i bought 10 card for 40 zloty

:)

 

Battlefield 4 Premium Purchase

So I bought a 50$ prepaid card and a 15$ prepaid card the other day and I got on today to buy the Premium of Battlefield 4, I try to purchase it but it says that I have no payment option or my billing address is wrong. I have redeemed the prepaid cards so
that's not the problem.

 

"Something Went Wrong"

Everytime I try to redeem my xbox one gold live prepaid card it says "Something Went Wrong"!!!!! Please Help!!!1

 

Hi AshelyAnime,

Have you tried contacting the seller saying that the codes don't work?

 

Yes of course

When i check the first code and i saw a error with code i didnt wait any more and i went to the shop but they told me that i must write here this message

Generaly i want to play in Forza Horizon 4

 

Generaly i want to play with my friend in fh4 but i can't

Please give me quick response

 

Since you're contacted the seller and that was no help, you'll want to reach out to support directly so they can look into the code. You can go to Contact Us | Xbox Support
to request a callback from support in your region.

 

There's no way to fix this problem here?

 

Hey Ashely,

Unfortunately here in the Xbox Forums, we do not have the tools to assist with prepaid codes so you will need to contact

Xbox Support.

 

But how i must contact with support for Make an appointment for an interview with technical support ?

But they will fixed because i don't have more money

 

Hi

You will need to contact
Xbox support when you open the support webpage select no for using the virtual assistant and then after answering a couple of questions you should be given the option to chat with Xbox support or request a phone call from support.The team should be able
to help you with the code and advise you on what the next action to take if they can't help.