my points won’t redeem

GustavoLopez9 · Nov 4, 2020

Im trying to get the 6000 points from microsoft rewards but it wont give me the points and its call of duty cold war but i got it the week it was to get pre order so do you guts know how to redeem cause i alredy got the game way back

:)

GustavoLopez9

Im trying to get the 6000 points from microsoft rewards but it wont give me the points and its call of duty cold war but i got it the week it was to get pre order so do you guts know how to redeem cause i alredy got the game way back

Btw i have already tried delteing it and re downloading

Smwutches

If you pre-ordered before the punchcard became available, it won't be eligible.

Smwutches

If you cancel your current pre-order and pre-order it again, it should count.

SwordofWhedon

Are you confusing achievements with rewards?

You need to give more details

[Didi]

Hi, Johnny,

I’m sorry to hear you're having trouble redeeming your points on Xbox. I'm happy to assist.

You might try restarting your device or connecting to a different network, as that can sometimes resolve the issue. If the problem persists, you can submit a support request here: https://rewards.bing.com/support

Alternatively, you can contact Xbox Support directly at https://support.xbox.com/contact-us for further assistance.

I appreciate your understanding. Feel free to let me know if you have any questions related to Teams.

Kind regards,

my points won’t redeem