My points from a mission were supposed to deposit but dissapeared microsoft support sent me ...

Discus and support My points from a mission were supposed to deposit but dissapeared microsoft support sent me ... in XBoX Rewards & Social to solve the problem; 1388376299 is the ticket from microsoft rewards. their support said the deposit never reached their after showing them a screen shot of the rewards... Discussion in 'XBoX Rewards & Social' started by TSegreti-E5811376-1962-4D15-A9E1-C8FCA3D1290B, Jun 13, 2017.

  1. TSegreti-E5811376-1962-4D15-A9E1-C8FCA3D1290B
    TSegreti-E5811376-1962-4D15-A9E1-C8FCA3D1290B Guest

    My points from a mission were supposed to deposit but dissapeared microsoft support sent me ...


    1388376299 is the ticket from microsoft rewards. their support said the deposit never reached their after showing them a screen shot of the rewards from xbox rewards page they referred me here to find them

    :)
     
    TSegreti-E5811376-1962-4D15-A9E1-C8FCA3D1290B, Jun 13, 2017
    #1
  2. ADAM HELIX
    ADAM HELIX Guest
    Pending rewards credits or not received - One single big thread!

    Well, its the 30th and no deposit. The support chat rep sent me here are you guys going to deposit my credits lol

    It says it may not deposit until the promotion has ended the 50000 points from the holiday deal at microsoft store.
     
    ADAM HELIX, Jun 13, 2017
    #2
  3. Qui Tu
    Qui Tu Guest
    My Xbox Live Rewards credits never got deposited into my Microsoft Account

    Hi,

    I was referred here by Microsoft support to inquire about my missing Xbox Live Rewards deposit. I had 5250 Xbox Rewards points and 200 VIP points that were supposed to have been deposited to my Microsoft Account last month in the form of my current currency.
    As of today, there has been no deposit. I would appreciate any help.

    Thanks,

    Su Quo
     
    Qui Tu, Jun 13, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    My points from a mission were supposed to deposit but dissapeared microsoft support sent me ...

    Hello TSegreti,

    Since promotional currencies are used first from your Microsoft Account, we see that your deposit of 50,250 on January 11th was used on January 13th as partial payment in your 12,000 Madden Points purchase. A log of your purchases can be found on the commerce
    site at (Sign in to your Microsoft account), where our deposits are listed as a refund with a negative amount.
     
    XBLRewards8, Jun 14, 2017
    #4
  5. XBLRewards8 Win User

    My points from a mission were supposed to deposit but dissapeared microsoft support sent me here

    Hello TSegreti,

    Since promotional currencies are used first from your Microsoft Account, we see that your deposit of 50,250 on January 11th was used on January 13th as partial payment in your 12,000 Madden Points purchase. A log of your purchases can be found on the commerce
    site at (https://commerce.microsoft.com/), where our deposits are listed as a refund with a negative amount.
  6. ADAM HELIX Win User

    Pending rewards credits or not received - One single big thread!

    Well, its the 30th and no deposit. The support chat rep sent me here are you guys going to deposit my credits lol

    It says it may not deposit until the promotion has ended the 50000 points from the holiday deal at microsoft store.
  7. KBoi Win User

    Missing 3-month Ultimate Game Pass purchase in Rewards

    I haven't even purchased the 3 month subscription using my points and it still dissapeared for me. The sale was supposed to end at the end of April, but it's gone.
  8. QveenYaya Win User

    40% off three months of gold and $500000 in gta 5 online

    I also contacted support and they sent me here too. I was told we were suppose to recieve it November 1st and it is now November 5th I'm getting pissed because they are so quick to charge us for anything but make it a mission to resolve an issue.
  9. Andros635 Win User

    50000 points + still pending please help‽

    Points rewarded in the 15-30th of the month will be deposited on the 15th of the next month. So, your points should be deposited on December 15th! This information can be found in the FAQ section of the Rewards website.

    __________________________________________________________

    Hit Upvote if this Helps!
    Actually to clarify the 50000 points were from the Xbox one S offer not the "my vip star rank". And I don't believe the "billing cycle" rule applys to the "my missions" rewards points.
Thema:

My points from a mission were supposed to deposit but dissapeared microsoft support sent me ...

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