MY points are not depositing

I have checked my billing points history and found no deposits of 400 points or multiple deposits that equal up to 400 points.

Hello NAPALM BARBEQUE,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Hello Rickfsa,

We responded to your post at (http://forums.xbox.com/en-US/thread/ee1a818e-0567-40fa-8f95-21b5df99e506).

Hello CryptoPencil201,

You do not have any Credits. If you recently took a survey or some other activity, please note that it can take up to 96 hours for us to receive that information.

Points are only deposited twice monthly, around the 15th and 30th. Typically if the points are pending between the 1st and 15th they're deposited at the end of the month (around the 30th) and if the points are pending between the 16th and 30th they are deposited
around the 15th of the next month.

Unfortunately those are the only times points are deposited.