my point

Discus and support my point in XBoX Rewards & Social to solve the problem; hello, Where is my problem regarding my deposit because that is enough it is too long time that this hard 8d05ea86-b9ee-4298-883e-3f2aa420723f Discussion in 'XBoX Rewards & Social' started by LuigiDjukiic, Feb 19, 2017.

  1. LuigiDjukiic
    LuigiDjukiic Guest

    my point


    hello,

    Where is my problem regarding my deposit because that is enough it is too long time that this hard

    :)
     
    LuigiDjukiic, Feb 19, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    my points

    Hello SharperIsland65,

    Subscriptions are not eligible for MyVIP and do not generate payback, progress, or Gems.
     
    XBLRewards8, Feb 19, 2017
    #2
  3. Smwutches
    Smwutches Guest
    my points

    There are no offers to receive credits or gems for purchasing/renewing gold or game pass.
     
    Smwutches, Feb 19, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    my point

    Hello LuigiDjukiic,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. We apologize for the inconvenience.
     
    XBLRewards8, Feb 20, 2017
    #4
  5. Smwutches Win User

    my points

    Game pass doesn't matter. In order to qualify you have to purchase the game. If you didn't actually purchase the game, it doesn't count towards the offer.
  6. EquableVoyage40 Win User

    My points

    when redeeming rewards points you will receive a purchase confirmation along with a 25 character code which you will need to enter on your account to receive your 1 month gold membership, It can under some cases take upto 24 hours
    to receive the code but most times it will come through to your associated email address within 5 minutes.
    This exactly. I was having similar issues in the past
  7. Radiant Sword X Win User

    My points

    Have you tried to reset your consoles? If that does not work, you might want to contact Microsoft official support.
  8. SharperIsland65 Win User

    my points

    There are challenges to receive gems for keeping gold and game pass for a certain amount of time, but there are no offers to receive credits or gems for actually purchasing them. And subscriptions do not count towards VIP.
    i can get that still hey own me more gems for the things i bought even taking out that they own me around 40 gems
  9. SnakierIce55222 Win User

    my points

    There are no offers to receive credits or gems for purchasing/renewing gold or game pass.
    i spent money doing that i guess and in the faq i think is written there
Thema:

my point

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