My Phone Number is not recognising on my Microsoft account

Discus and support My Phone Number is not recognising on my Microsoft account in XBoX Accessibility to solve the problem; I am trying to add my Phone number on my account and when i Type in the code and my password in their a message saying that it can't add my phone and i... Discussion in 'XBoX Accessibility' started by Nathan Mcgee-Johnson, Jan 11, 2024.

  1. Nathan Mcgee-Johnson
    Nathan Mcgee-Johnson Guest

    My Phone Number is not recognising on my Microsoft account


    I am trying to add my Phone number on my account and when i Type in the code and my password in their a message saying that it can't add my phone and i need it for Microsoft rewards

    :)
     
    Nathan Mcgee-Johnson, Jan 11, 2024
    #1
  2. kyle_m4496 Win User

    My Phone Number is not recognising on my Microsoft account

    Hi Nathan. My name is Kyle and I'm an independent advisor.

    This forum only provides technical support for Xbox devices and services. Since we are unable to access account details on this forum, please get in touch with Microsoft Support, that way the correct support can help you: https://support.microsoft.com/contactus

    Thanks,
    Kyle
  3. Nilay Bhattacharjee Win User

    Microsoft rewards not recognising phone number

    Hello Mickrosoft,

    I'm Nilay and I'll be glad to answer your query today.

    Here are a few more things you can try:

    Wait and try again later: Sometimes, issues like this can be temporary and may be resolved on their own. So, it's worth waiting a few days and trying again later to see if the problem persists.

    Contact Microsoft Rewards customer support again: It's possible that the previous representatives you spoke with were not able to resolve the issue. Try contacting customer support again and explaining the steps you've already taken. Hopefully, they'll be able to offer a solution or escalate the issue to a higher level of support.

    Check if there are any account issues: Make sure there are no issues with your Microsoft Rewards account. Check your account settings and see if there are any warnings or notifications about your account.

    Use a different device or internet connection: Try redeeming your rewards from a different device or internet connection, such as a different computer or a mobile device using cellular data instead of Wi-Fi.

    Wait for an update: It's possible that there may be an issue with the Microsoft Rewards system that is affecting multiple users. In such cases, Microsoft may be working on a fix, and the issue may be resolved in a future update.

    Hope it helps.

    Good Luck
    Regards
  4. alexbarton1 Win User

    Strangers email address on my xbox account

    I'm sorry but didn't help

    The account access doesnt recognise my email address, says no account exists. I'm using a family members account to post and answer this question.

    Someone has put their email to my gaming tag.

    I'm trying to find a phone number to ring them
  5. marmite8 Win User

    linked microsoft and PSN account

    I think it is the same email. I went on minecraft on my phone (previously was logged into the same microsoft account) and i proceeded to try and sign in and it recognised me and it said that it sent an email to (the old email address) and it had my number with this email as well. However the email that i supposedly used is actually an icloud account which is my own stupid fault for when i made it. This problem is possibly not fixable.
  6. spikeylizard Win User

    xbox elite 2 broken but can't get help

    why don't you understand I've done the call back thing but it doesn't recognise my phone number it keeps giving me an error message
Thema:

My Phone Number is not recognising on my Microsoft account

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