my permanent suspension was Overturned but my account still suspended

Hey there Rikelvin_12,

Sorry to hear you are running into this problem with your account. If you have not already done this then I would advise that you
Contact Xbox Support for further assistance. This is something that does need to be reviewed and looked over by our support team as we do not have the appropriate tools to assist
through the forums.

Give this a try and let us know if it has helped.

The suspension has been lifted since last year but i haven't been able to contact the enforcement team. i don't have an email from them the only thing i have is that. I have tried everything but nothing has worked

Hello Rikelvin_12,

Thank you for keeping us updated. We noticed that the date on the image that you sent is 5/3/2018. How long ago should the suspension have been lifted? Do you have the ability to respond to any emails that were sent to you by the Xbox Enforcement Team? The
moderators, ambassadors and volunteer moderators do not have the ability to manage enforcement actions on an account. Be sure to let us know the results!

I have tried that multiple time but nothing. When i try to log in to the Xbox app on my iPhone it tells me the same thing. There is no way i can get in contact with the enforcement team maybe they just did not finish the process on their side of something.

Hello Rikelvin_12,

Thank you for posting on the Xbox forums. We understand that you had a suspension removed from your account, but the account is acting as if it is still suspended. If you are using an Xbox One, we recommend
power cycling the console by holding down the power button on the console for ten seconds. Also, you can try

removing your account and downloading it back to the console. Be sure to let us know the results!