My pending reward credits

Sicafoose · Nov 3, 2017

I am looking at my account and I have over 3000 reward credits that have been pending since the beginning of the year. they are for my vip star rank 2 (Gold). can I ask why theses haven't been deposited in my rewards. apparently they have been pending since
the beginning of the year.

:)

ZombieEater189 · Nov 3, 2017

I have 15K pending credits and when i go to my statement it says total pending rewards credits 0?

I have 15K pending credits and when i go to my statement it says total pending rewards credits 0?

Bosay831 · Nov 3, 2017

All of my Rewards points appear to be in a pending status.

Hi. I followed the instructions on the rewards program FAQs and went to the My Rewards page. All my rewards credits appear as pending. The way my history of pending credits reads it appears that I have not had any credits post since 07/02/14. My pending
balance is 7,250 credits. Is there someone whom can look at my account and assist? I also do not see a 'Request Deposit' button on my page.

Smwutches · Nov 4, 2017

Credits are deposited after you have at least 5,000 credits pending. If those are the only credits you have pending, you just haven't earned enough for an automatic deposit. Since you do have over 1,000 credits pending, you can request a deposit on the MyRewards
section of the site and they will be deposited on the date listed on the site at the time that you make the request.

XBLRewards8 · Nov 3, 2018

Hello Sicafoose,

From the FAQ:

When will I get my Rewards Credits?

Rewards Credits will be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending until a quantity
of 5,000 is reached.

Since you are beneath this amount, no deposit has been scheduled. Additionally, if you wish to have a deposit before this amount:

What if I want my Rewards Credits, but I don't have 5,000 accumulated?

If you reach 1,000 Rewards Credits or more but don't have the 5,000 Credits needed to automatically trigger a deposit, a 'Request Deposit' button will appear on your MyRewards page. Click the button to request your credits, which will be deposited into
your Microsoft account by the next scheduled deposit date. Check out the progress bar at the top of your MyRewards page to see your Credits progress.

XBLRewards8

Hello BJHodson,

From the FAQ for that offer:

When will I receive my Rewards Credits?

Your 50,000 Rewards Credits should appear as pending within 15 days of your console’s shipping date.

The Credits are pending in your account as of yesterday.

XBLRewards8

Hello mdeneen99,

From the FAQ for the Simply Rewarding offer:

When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.

Note that pending and deposited are two different Credit types. Pending Credits are undeposited, and are awaiting action to move to the deposited state. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits
pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Therefore, your deposit will not occur until the end of the month.

XBLRewards8

Hello,

From the FAQ:

When will I receive my Rewards Credits?

Your Rewards Credits will appear as pending within 96 hours of completion of each specific offer.

We see that the Credits are currently pending in your account.

XBLRewards8

Hello demondragon13,

From the FAQ:

When will I receive my Rewards Credits?

Your Rewards Credits will appear as pending within 96 hours of completion of each specific offer.

We see that the Credits are currently pending in your account.

XBLRewards8

Hello,

From the FAQ:

When will I receive my Rewards Credits?

Your Rewards Credits will appear as pending within 96 hours of completion of each specific offer.

We see that this offer is completed and the Credits are currently pending in your account.

My pending reward credits