my pc has direct3d 12 but killer instinct says it is 10_1

Discus and support my pc has direct3d 12 but killer instinct says it is 10_1 in XBoX Games and Apps to solve the problem; confused on why my system settings says I have direct3d 12 but killer instinct say 10_1 and will not work any help would be good... Discussion in 'XBoX Games and Apps' started by DeathPhoenixjd, Mar 28, 2017.

  1. my pc has direct3d 12 but killer instinct says it is 10_1


    confused on why my system settings says I have direct3d 12 but killer instinct say 10_1 and will not work any help would be good

    :)
     
    DeathPhoenixjd, Mar 28, 2017
    #1
  2. frfx
    frfx Guest
    Killer Instinct requires Direct3d feature level 11_0

    After launching game I see message saying that my system provides Direct3D feature level 10_1 and it requires level 11_0, but Nvidia control panel shows that my Direct3D feature level is 11.1. My GPU is gt520mx, I know it's it's pretty low-end, I just wanna
    know how game runs on my laptop. (Sorry for my bad English)
     
  3. btrips
    btrips Guest
    btrips, Mar 28, 2017
    #3
  4. my pc has direct3d 12 but killer instinct says it is 10_1

    Hi,

    Outdated graphics card driver is one of the main causes why you’re encountering this issue. We also need to check if the device meets the requirements for the game. Let’s isolate the root cause of this issue by answering the following questions:

    • Are you getting any error messages?

    • Are you encountering this issue with other games?

    • Are you having issues with installing or launching the game?


    In the meantime, we recommend that you follow the steps provided on this
    link
    on how to find out if a game will work on your Windows 10 device.
     
    Catherine Cus., Mar 28, 2017
    #4
  5. it runs other games such as counter strike just fine, the only error is that it says the system directx is a 10_1 and not 12 no issues installing or launching the game
     
    DeathPhoenixjd, Mar 29, 2017
    #5
  6. Thanks for the details. We suggest checking if there are any updates available for your device. See

    How to get software and driver updates for Windows 10
    for the steps.

    If the same instance occurs, kindly uninstall and reinstall the graphics driver. Here are the steps:

    1. From the Device Manager, double-click the type of device that you want to uninstall.
    2. Right-click the specific device you want, and then click Uninstall. You can also double-click the device, and then on the
      Driver tab, click Uninstall.
    3. In the Confirm Device Removal page, select Delete the driver software for this device if you also want to remove the device driver package from the driver store. .
    4. Click OK to complete the uninstall process.
    5. Restart your device so that the changes can take effect. Make sure to close all applications that you have opened before restarting.
    6. Download the latest graphics card driver from the device manufacturer's website.
    7. After installing the latest driver, restart your device.

    Notify us with the results. If you encounter the same issue, we'll be here to provide you additional solutions.
     
    Catherine Cus., Nov 2, 2018
    #6
  7. Catherine Cus. Win User

    my pc has direct3d 12 but killer instinct says it is 10_1

    Thanks for the details. We suggest checking if there are any updates available for your device. See

    How to get software and driver updates for Windows 10
    for the steps.

    If the same instance occurs, kindly uninstall and reinstall the graphics driver. Here are the steps:

    1. From the Device Manager, double-click the type of device that you want to uninstall.
    2. Right-click the specific device you want, and then click Uninstall. You can also double-click the device, and then on the
      Driver tab, click Uninstall.
    3. In the Confirm Device Removal page, select Delete the driver software for this device if you also want to remove the device driver package from the driver store. .
    4. Click OK to complete the uninstall process.
    5. Restart your device so that the changes can take effect. Make sure to close all applications that you have opened before restarting.
    6. Download the latest graphics card driver from the device manufacturer's website.
    7. After installing the latest driver, restart your device.

    Notify us with the results. If you encounter the same issue, we'll be here to provide you additional solutions.
  8. Catherine Cus. Win User

    my pc has direct3d 12 but killer instinct says it is 10_1

    Hi,

    Outdated graphics card driver is one of the main causes why you’re encountering this issue. We also need to check if the device meets the requirements for the game. Let’s isolate the root cause of this issue by answering the following questions:

    • Are you getting any error messages?

    • Are you encountering this issue with other games?

    • Are you having issues with installing or launching the game?


    In the meantime, we recommend that you follow the steps provided on this
    link
    on how to find out if a game will work on your Windows 10 device.
  9. DeathPhoenixjd Win User

    my pc has direct3d 12 but killer instinct says it is 10_1

    it runs other games such as counter strike just fine, the only error is that it says the system directx is a 10_1 and not 12 no issues installing or launching the game
  10. Klokkwork Win User

    Xbox has become a dissapointment

    The Killer Instinct giveaway was a promotion they did where a random few got it. However, Killer Instinct is free with the Day One Edition 12-Month Gold Membership, available at microsoftstore.com and select retailers. Spend $59.99 for the year of Gold,
    get a free copy of Killer Instinct with it.
  11. CarlosTavareszl Win User

    Killer Instinct 3 & XBLA Ports

    People that say that Killer Instinct is mediocre never, ever played a fighting game or dislike Killer Instinct which still has the best combo system out of all fighting games.
Thema:

my pc has direct3d 12 but killer instinct says it is 10_1

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