My pc freezes for a quick sec and gpu & cpu usage drops as in the video

Hi again Another solution based on my experience that I can recommend is that if you have win 11 try the win 10 pro version, that has been the solution to several of my problems as it currently has better compatibility than 11 and does not have so many bugs and then update all your drivers with a program called Driverbooster.

I already have Win 10 pro edition

I tried recording the logs with hwinfo64 but i cant really know whats wrong bcuz honestly i cant read logs XD

Hi again Ahmed

In this case, in my experience, there may be problems with the hard drive, RAM or the processor itself. It is also most likely that the problem is with your computer. These high levels can also be due to overheating because the cooling does not work correctly or lack of maintenance of the equipment. I recommend taking it to a technical service. And check all those hardware components and, of course, clean them.

Hello Ahmed, my name is Oskayra and I will be happy to help you.

From the video you have provided, it appears that your PC freezes for a quick second when the GPU and CPU usage drops. This is a common problem that can be caused by a variety of factors, such as:

1. Software problems: These problems can be caused by outdated drivers, incompatible applications, or malware.

2. Hardware issues: These issues can be caused by faulty components such as the GPU, CPU, or RAM.

To fix this issue, you can try the following steps:

1. Update your GPU and CPU drivers. You can download the latest drivers from your hardware manufacturer's website.

2. Check for incompatible applications. Close all applications you are not using when playing. You can also try uninstalling apps that you don't use frequently.

3. Perform a malware scan. Use an antivirus or antimalware program to scan your PC for malware.

4. Reset the BIOS to default values. This can help correct any incorrect settings that may be causing the problem.

5. Test your hardware. If you have tried all the other steps and the problem persists, you may have a faulty component. You can test your hardware using a diagnostic tool or taking it to a repair center.

Here are some programs you can use to collect logs to tell you what's happening on your PC at that exact moment:

1. MSI Afterburner: This tool allows you to monitor the performance of your hardware, including temperature, clock speed, and GPU and CPU usage. It also allows you to record your PC's performance in a log file.

2. HWiNFO64: This tool allows you to collect detailed information about your hardware, including temperature, clock speed, CPU and GPU usage, and voltage. It also allows you to record your PC's performance in a log file.

3. Windows Event Viewer: This Windows program allows you to view your PC's event logs, including errors, warnings, and informational messages.

If you use any of these programs to collect logs, you can analyze them to see if there are any patterns that could be related to the problem you are experiencing.

regards Oskayra

Hi again Another solution based on my experience that I can recommend is that if you have win 11 try the win 10 pro version, that has been the solution to several of my problems as it currently has better compatibility than 11 and does not have so many bugs and then update all your drivers with a program called Driverbooster.

The 'Pro' versions of Windows 10 and 11 are virtual identical to the standard editions. The Pro versions simply have more networking features. In terms of games, anything that runs on Windows 10 will run exactly the same on Windows 11, Pro or not.

Try running the popular benchmarking/hardware gaming monitoring app MSI Afterburner. Run the overlay when playing the game and you'll be able to see your FPS and frame times, plus other information such as CPU, GPU and RAM usage.