My payment information is correct, but I do not receive the deposits.

My payment information is correct, but I do not receive the deposits.

I've checked a thousand times, I've updated and nothing happens, the same error continues.Impossible deposits in my account.

Please correct the problem.

Thanks

:)

 

Deposit Xbox Rewards

I am getting request deposit requests to update billing information is correct and that my credits will expire help me if I do not receive the required deposit?

 

Please check your account information so we can make a deposit.

Despite my information being correct I am still unable to receive my rewards deposit.

 

Hello Von 0 Vampiro,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.