My overwatch keeps crashing

IMC chief · Jan 14, 2020

I’ve restarted my xbox many times, power cycled twice and reinstalled it and yet my overwatch keeps crashing after I press a after the intro scene also bought the game digital. This problem annoyed me for a week.

:)

NaZoooom

Hi IMC chief,

Is it just Overwatch you are having issues with or do other games crash?

Also, what happens when it crashes? Do you see any error messages?

You could try a ‘soft’ reset to factory defaults. Make sure you choose the Reset and keep my games & apps
option.

Hope this helps fix the issue and let us know how you get on.

XBF Eladio M

Hey chief

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with a game constantly crashing.

There are different variables that can cause your games to quit un unexpectedly
in this matter. Does this occur with any other games? Have you been experiencing intermittent connection issues lately?

If you haven't already, I recommend that you use the
Xbox One Game Issue Solution wizard and see if some of the troubleshooting techniques here help provide much more favorable results.

Give this a try and let us know if this works for you!

brandiesel1

You want my advice, I would take it back where you bought it and exchange it. A freeze/crash once in a while is normal, but not as much as you're having.

Does it happen in other games too or just Overwatch?

User_764

Here:

https://paste.gg/p/anonymous/2ca8e3beb3f84d11b45d7ac4a73a2977

Also I wanted to mention that COD is not the only game that's crashing. Several other games like Rocket League, Overwatch 2, and Apex legends are experiencing the same crashes.

Ramsen75

Ok, great. Thank you but one question. If I buy it digitally then do I keep my stuff? It happened with overwatch.

My overwatch keeps crashing