My original xbox won't turn off?

Your best bet is to contact xbox support.

Xbox Support

More than likely they'd walk you through a process that can save you from the hassle, or even send a shipping sticker to you to send to them the xbox to get an professional analyzation.

I hope this helps.

Hello there @DeViLsReJeCt174, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the console situation; However, I believe your console might need just a system refresh to perform the system update successfully. I would like you to go through the following steps to perform a quick power cycle. Keep in mind that you will need to change the HDMI cable n case none of the troubleshooting steps below work.

I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

If you are still getting the same issue, I would like you please to kindly follow the instructions below to physically reset your console:

- Turn off the console unplug all the cables then re-plug them back again.

- Since the console is an all digital one, click on the "Bind" button, after 10 seconds click the home "X" button just once without letting go of the button. Throughout the whole process you will hear two beep sounds and end up with a troubleshooting page. On your screen. You will need to select the "Reset this Xbox" option and choose "Reset and keep my games and apps".

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

In case all previously mentioned troubleshooting steps weren't helpful, the next solution would be to perform an offline system update. In the link below you will be directed to everything you need to know about the offline update and how to run it.

The link: Perform an offline system update | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Hi! Assuming you mean the OG Xbox that came out in 2001, I'd recommend to reach out to communities like https://reddit.com/r/originalxbox/ where experts are active and surely will be able to tell you which issue/component causes this.

You might have your xbox in instant on mode

Do you have the eco mode turned off? The xbox is designed to stay on in low power mode when the console is turned off. You have to go into the power settings and turn on eco mode which will power down the xbox fully when you turn it off.