My original Xbox One keeps freezing and restarting

Discus and support My original Xbox One keeps freezing and restarting in XBoX on Consoles to solve the problem; I've been having an issue with my Xbox One freezing during gameplay and then the console restarting. This has happened multiple times in the past 3 or... Discussion in 'XBoX on Consoles' started by iTz. I3OBBY, Nov 30, 2018.

  1. iTz. I3OBBY
    iTz. I3OBBY Guest

    My original Xbox One keeps freezing and restarting


    I've been having an issue with my Xbox One freezing during gameplay and then the console restarting. This has happened multiple times in the past 3 or 4 weeks. I'm not in the preview program anymore because I opted out in August if that info is needed.

    :)
     
    iTz. I3OBBY, Nov 30, 2018
    #1
  2. nockwurst
    nockwurst Guest
    Madden 16

    Game keeps freezing on my profile. Have to keep exiting back to home screen, restart game, freezes again during franchise mode. Have attempted to start 4 different franchises and keeps freezing. Game is a digital download, not disc. Have also tried it
    on two different xbox ones. Help!
     
    nockwurst, Nov 30, 2018
    #2
  3. cross44
    cross44 Guest
    Xbox One instability

    I've had way more xbox 360 crashes than xone, also different machines so you know. Difference now is my xbox doesn't have to be restarted, it just goes to dashboard which isn't an issue.

    Xbox 360 crashes it completely locks up and freezes until i restart.
     
    cross44, Nov 30, 2018
    #3
  4. XBF Paul M
    XBF Paul M Guest

    My original Xbox One keeps freezing and restarting

    Hiya!

    Paul from the Xbox Forums Team here to assist, it sounds like you're experiencing an issue with the console freezing and restarting while playing games. what I recommend doing is performing a

    power cycle on the console
    . If the power cycle doesn't fix the issue you can always attempt to do a

    soft factory reset
    . As well be advised while performing the soft factory reset it will remove the profile from the Xbox console so be sure to know the log in info. Please let me know how it goes.

    Happy Gaming!

    Paul Xbox Forums Team!
     
    XBF Paul M, Nov 30, 2018
    #4
  5. XBF Paul M Win User

    My original Xbox One keeps freezing and restarting

    Hiya!

    Paul from the Xbox Forums Team here to assist, it sounds like you're experiencing an issue with the console freezing and restarting while playing games. what I recommend doing is performing a

    power cycle on the console
    . If the power cycle doesn't fix the issue you can always attempt to do a

    soft factory reset
    . As well be advised while performing the soft factory reset it will remove the profile from the Xbox console so be sure to know the log in info. Please let me know how it goes.

    Happy Gaming!

    Paul Xbox Forums Team!
  6. AngelObullets Win User

    Erro ao instalar Microsoft Pass jogo Rage

    Are you having a problem with rage 2 or the xbox one OS?. The rage 2 game has had moments of freezing but restarting the game normally fixes it and seems to only happen on the original I have it on my original and S and it does crash on occasion on the
    original.
  7. ShrunkList98427 Win User

    Xbox One X Games freezing?

    My large games keep freezing on my Xbox One S - I've cleared the cache, restarted the games, nothing seems to make any difference. It happens especially on Skyrim and Pinball FX3, which are fairly large games.
  8. XBF Lance J Win User

    Game Keeps on freezing and restarting

    Hey Taurus,

    Sorry to hear about your game freezing, let's try to get you back online! If you haven't already, please try

    uninstalling and reinstalling
    your game by doing the following:

    1. From Home, select My games & apps, and then select
      See all.
    2. When you’ve highlighted something to uninstall, press the Menu button on your controller.
    3. Select Manage game & add-ons, then Uninstall all.
    Let us know if this helps! :)
  9. denis97g Win User
Thema:

My original Xbox One keeps freezing and restarting

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