My original Microsoft account that I signed into Minecraft says it doesn’t exist!

XW_50 · Mar 9, 2022

Ever since Bedrock released Cross play I’ve been having problems with my Microsoft account for around 2 years. I made a account and signed in, then I got signed out and around 2 years later I found my password and email. In order to sign In I need to receive a 2FA email but I couldn’t since yahoo said my account didn’t exist. Then I switch my account to a different name/ alias account. I sign into it, it still has the same password. Then I go onto Microsoft and now that account doesn’t exist, I can’t sign in, It tells me I need to sign into my Minecraft account with my original Microsoft account! That isn’t even possible because Microsoft got rid of my account! I’ve been email Minecraft and Microsoft and every time the both tell me they are unable to assist and to contact the other. For example I ask Microsoft they say the can’t and send me to Minecraft. Then Minecraft does the same! I just want to play with my friends but apparently it’s too difficult to find my email no matter who I ask. Please anyone help me or tell me how to find out the email since it says it isn’t a thing anymore!

:)

Ricardo Lechuga

As i mentioned this is not possible, that will be against the account privacy

Ricardo Lechuga

The alias it's the email of the account, the only way an account gets deactivated it's after sometime without signing and no purchases ever made

If you are not in any of this cases means the email you are using it's not the one linked to the account

Ricardo Lechuga

Hi XW_50! My name is Ricardo an independent advisor ready to help you with this situation!

If you didn't have access to the email linked to your Microsoft account you could not change the email linked to it so the Yahoo email should still be the alias for your account (if that was actually the one you used during the account creation)

I'm guessing you are referring to Minecraft on Playstation/Nintendo, once your account it's linked you can't link a different one, that account will be the only one you will be able to use with the game

Support can't help you giving the email linked to your account because of the privacy policies, owners must know the email of the accounts as that's the important part of it

XW_50

That makes sense but is there anyway that Minecraft, Microsoft, or Xbox could tell me or show me what my email is for the account?

XW_50

I do know the email and password and the alias and password yet none of them work. After the alias was created it somehow deleted the original account. So I guess I’ll literally never be able to sign in. Cause no matter who I message or ask they can’t help they say!

My original Microsoft account that I signed into Minecraft says it doesn’t exist!