my order

Discus and support my order in XBoX Sales and Promo to solve the problem; My order is still on pending what's up with that. I just want my controller 5f27cd99-849d-4b2c-8332-152b01468d64 Discussion in 'XBoX Sales and Promo' started by DenilsonPerez2, Jun 12, 2020.

  1. DenilsonPerez2
    DenilsonPerez2 Guest

    my order


    My order is still on pending what's up with that. I just want my controller

    :)
     
    DenilsonPerez2, Jun 12, 2020
    #1
  2. MoltenLlama Win User

    my order

    A lot of companies are struggling to keep up with orders and support tickets at the moment due to the pandemic. Xbox have a notice on their website about the delays. If you're still waiting for an update in a few days, reach out for support via the Contact
    Us button on the Xbox support website.

    https://support.xbox.com/help/whats-new-xbox-support#covid-19-update
  3. Artix_Krieger Win User

    my order

    How long has your order been at this stage for?
  4. Jayhab4real Win User

    my order

    It's likely related to the Corona crisis and reduced capacity where the controllers are assembled.
  5. XBF Diego M Win User

    my order number is there

    Hey Carole,

    Thank you for reaching out to us.

    What you mind telling us a little more about the issue being experienced with your order? What is not recognizing your order number? What was in the order you purchased?

    We would love to help or guide you in the right direction but we just need a little more information.

    Thank you!
  6. Jesse E' Win User

    MY order #9389439182

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Is this for a hardware from the Microsoft store? If yes, I'll recommend reaching out to the Microsoft store support for assistance. You can do that here https://support.microsoft.com/en-us/account-bil...

    Hope this helps
Thema:

my order

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