my order number is there

Carole MCoyne · Oct 12, 2018

I have an order number but it isnt recognized

:)

M3tal Daz3 · Oct 12, 2018

My order number

All your xbox store order numbers can be found on your purchase history:

Xbox Subscription | Check Purchase History

TinksTinkler · Oct 12, 2018

My order number

Is the order number found above the words saying, "get order help," in the order history section?

XBF Diego M · Oct 13, 2018

Hey Carole,

Thank you for reaching out to us.

What you mind telling us a little more about the issue being experienced with your order? What is not recognizing your order number? What was in the order you purchased?

We would love to help or guide you in the right direction but we just need a little more information.

Thank you!

XBF Diego M

Hey Carole,

Thank you for reaching out to us.

What you mind telling us a little more about the issue being experienced with your order? What is not recognizing your order number? What was in the order you purchased?

We would love to help or guide you in the right direction but we just need a little more information.

Thank you!

M3tal Daz3

All your xbox store order numbers can be found on your purchase history:

https://support.xbox.com/en-US/billing/xbox-subscriptions/check-xbox-live-bill

GMS1stLDYCannon

Hello, you can also login to your Microsoft.com account and look under payment and billing and look for the game and it will show the order number there too.

Daft Badger

A receipt with your order number on would of been sent to the email address linked to the account that bought the game.

AbhaySubba

thanks! i tried that and it asks for an order number. My account order history is empty. I can see an order number in the console app. Not sure if that is the one. Is there any way i coud find out what the order number on my console is for?

my order number is there