My Order is still pending??!

Devin Peterson · Nov 7, 2018

I ordered a Logitech A10 headset for Xbox one I've been trying to contact Xbox in Microsoft support for days now and no one is telling me anything my order is still pending and on the store it now says that the headset is out of stock my money is gone
off my credit card and my Microsoft currency is also gone cuz my Microsoft currency paid for majority of the headset please if anyone can help me

:)

WildSnake · Nov 7, 2018

My order is still pending

Hi!!

I ordered a XBox Lab Design Controller for 3 months ago, but the order is still pending.

The order number is 2372332784.

Could you please help me?

Bees regards,

Oscar

Smwutches · Nov 7, 2018

My order is still pending

You would want to contact Microsoft Store support https://support.microsoft.com/help/28808/store-contact-support

Devin Peterson · Nov 7, 2018

It also gives me no option of a refund it just gives me the option to cancel in which would do me no good because my Microsoft currency is already gone as if this was a pre order

XBF Nestor S · Nov 3, 2018

Hey Devin thanks for taking the time to bring this issue to us!

We suggest reaching out to one of our Xbox Billing Support Specialists so we can do a deeper investigation on the issue at hand by

requesting a callback since we here on forums do not have the correct tools to help. Go ahead and give it a shot and let us know if we can further assist in this or any other matter!

Smwutches

You would want to contact Microsoft Store support https://support.microsoft.com/help/28808/store-contact-support

XBF Nestor S

Hey Devin thanks for taking the time to bring this issue to us!

We suggest reaching out to one of our Xbox Billing Support Specialists so we can do a deeper investigation on the issue at hand by

requesting a callback since we here on forums do not have the correct tools to help. Go ahead and give it a shot and let us know if we can further assist in this or any other matter!

Devin Peterson

It also gives me no option of a refund it just gives me the option to cancel in which would do me no good because my Microsoft currency is already gone as if this was a pre order

VeTeRaN GaMeR86

Unfortunately, moderators on the discussion board cannot access order information due to sensitive billing information. Please contact Microsoft Support directly:

https://support.microsoft.com/en-us/contactus/

GMS1stLDYCannon

Hello thats a long time to be pending. Was the money avail in the account when they went to take it? I would contact and see if the payment was made. Was the money removed from the account??

My Order is still pending??!