My order is late and is stuck on pending.

Discus and support My order is late and is stuck on pending. in XBoX on Windows to solve the problem; I ordered an Xbox Wireless controller on the 29th of December and the estimated delivery was the 3rd of January after saying that deliveries can take... Discussion in 'XBoX on Windows' started by EwanGallagher, Jan 4, 2022.

  1. EwanGallagher
    EwanGallagher Guest

    My order is late and is stuck on pending.


    I ordered an Xbox Wireless controller on the 29th of December and the estimated delivery was the 3rd of January after saying that deliveries can take 2-3 days. It is now the 4th of January and there has been no update on my order and what is wrong with it as the tracking system on Microsoft isn't very good.

    :)
     
    EwanGallagher, Jan 4, 2022
    #1
  2. Jesse E' Win User

    My order is late and is stuck on pending.

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'll suggest you reach out to Microsoft Store and sales support for assistance on this issue. You can contact them here https://support.microsoft.com/en-us/account-bil...
  3. JS_294 Win User

    Order stuck on pending

    Yes I got it before the expected date. But I have already returned it because I found I prefer mouse and keyboard.
  4. TriggerTre Win User

    Order stuck on pending

    Mine has shipped as well. I ordered on the 19th
  5. JS_294 Win User

    Order stuck on pending

    Check the order confirmation email for expected delivery date. Mine is expected to deliver almost 1 month after purchase. I am choosing not to get upset until the delivery date has passed; then I will have a reason to complain ;)
  6. Wade Butler Win User

    Order stuck on pending

    I called Microsoft customer support. All they could tell me is that "pending" meant they were trying to fill the order and the delay could be for a myriad of reasons. He then transfered me to wholesale, saying that they would have a better idea of what is
    going on. An automated system said they were closed and what hours they were open and to call back then. Ironically, I was transfered well within business hours.

    :(

    My guess is that it is related to current events, but I've had trouble finding the controller in stock anywhere since January. I was jubilant to find that it didn't say out of stock, when I paid $200 for it. Ha! Guess, I'm the fool.
Thema:

My order is late and is stuck on pending.

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