My One can't find a saving...

AlessiaGravili · Mar 31, 2020

In the last few days I have been playing Lost Odyssey.
Every time, to get started, I selected the cloud storage device.
Today when I went to select it, the game announced that there is no saved data.
I noticed that the cloud avatar has changed on its own compared to the usual one, but I have no idea why.
I checked the One archive and the data is still saved correctly together with the game installed, but when I try to load the game, it doesn't see it.

Two important things, i guess:

1) When i start to play the game i was offline for internet problems, yesterday, however, i managed to connect and I closed the game by staying online.

2) Yesterday the console warned me that the cache was full.

Could someone please help me?
Many thanks in advance.

:)

CyTeK1978

Maybe, i say Maybe, it has something to do with the Microsoft Cloud Services (Xbox Live).

Hear of some Friends that they cant load Xbox 360 Profiles/Saves actual.

flaunay

Hello, there are usually folders on the computer where the games are saved you should try to recover the last save. Try to do so

There is a folder, but I can't find my old saves and my new ones never worked.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

For cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

"POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. "

Rostom L

Hi Og!

Sorry to hear about what happened. May I know if the issue is happening to Skyrim game only?

Just a heads up, since this falls under data recovery, there's no guarantee that we could successfully recover it due to different factors that may have caused it.

Let's make sure first that you have installed all contents for your game.

In My games & apps, highlight a game (but don't select it).
Press the Menu button on your controller, and then select Manage game and add-ons.
Select the game tile, and then select each checkbox for which items you want to install or select all.
Select Install, to confirm the installation.

Once done, relaunch your game and see if it syncs your recent game saves.

If it's still not showing, let's re-add your profile.

Note: Before doing these steps, please make sure that you know exactly the email address that's linked to your gamertag and the password to it so you can add the correct account again.

1. Remove account:
Press the Xbox button to open the guide. Select System > Settings > Account > Remove accounts. Select the account that you want to remove, and then select Remove to confirm. When you're finished, select Close.

2. Power cycle:
Press and hold Xbox's power button for 10 sec. Unplug the power supply for 30 sec. Plug it back in and turn it on again.

3. Add account:
Press the Xbox button to open the guide. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

Enter the email address for the Microsoft account that you want to add, and then select Enter.

Orcan-17E6C145-1127-

Good news I was able to install Mass Effect and it runs

The bad news I can't run my latest saves without the DLC and I can't seem to find a way to download them onto my Xbox One.

My One can't find a saving...