My old xbox username keeps showing.

Discus and support My old xbox username keeps showing. in XBoX Accessibility to solve the problem; I changed my xbox gamertag a while back but it still keeps showing that old username as my current. If I want to change it in the settings it shows me... Discussion in 'XBoX Accessibility' started by Jonne Bont, Dec 31, 2022.

  1. Jonne Bont
    Jonne Bont Guest

    My old xbox username keeps showing.


    I changed my xbox gamertag a while back but it still keeps showing that old username as my current. If I want to change it in the settings it shows me the new gamertag is already my current one.

    How do I resolve this issue?

    :)
     
    Jonne Bont, Dec 31, 2022
    #1
  2. andersonpassos Win User

    My old xbox username keeps showing.

    Restart your PC and try again. Sometimes, simply restarting the device can help resolve issues like this.

    Check your Xbox app settings on your PC. Make sure that you're signed in with the correct Microsoft account and that your gamertag is displayed correctly in the app settings.

    Check for updates. Make sure that you have the latest version of the Xbox app on your PC, as well as any updates for your operating system.

    Check your Microsoft account settings. Go to account.microsoft.com and sign in with the Microsoft account that you use for your Xbox account. Make sure that the gamertag displayed on this page is the correct one.

    If none of these steps help, you can try uninstalling and reinstalling the Xbox app on your PC. This will reset the app to its default settings and may help resolve any issues you're experiencing.
  3. Jonne Bont Win User

    My old xbox username keeps showing.

    Hey.

    It is not working on my pc. I have no Xbox. Should I logout on my windows xbox account?
  4. andersonpassos Win User

    My old xbox username keeps showing.

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good morning

    If you've changed your Xbox gamertag and it's not reflecting the change on your console or online, there are a few steps you can try to resolve the issue:

    Restart your console: Sometimes, a simple restart can resolve issues with your Xbox. To restart your console, press and hold the Xbox button on your controller for about 10 seconds until the console turns off. Then, turn the console back on and see if the issue has been resolved.

    Check your internet connection: A poor or unstable internet connection can cause problems with your Xbox, including issues with your gamertag. Make sure your console is connected to the internet and try again.

    Clear your console's cache: Over time, the cache on your console can become cluttered with temporary data that can cause problems. To clear your console's cache, follow these steps:

    Press the Xbox button on your controller to open the guide.

    Select "System" and then "Settings".

    Select "System" and then "Console info & updates".

    Select "Reset console".

    Select "Reset and remove everything".
  5. Jonne Bont Win User

    My old xbox username keeps showing.


    [​IMG]


    It still keeps it like this. I want it to be Onzichtbaard, but it remembers Krokanjer... how?
  6. NureoT2 Win User

    Why do I have two usernames?

    The thing is my new username shows up in game but then it shows my old one and my new one on my profile and to my friends
Thema:

My old xbox username keeps showing.

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