my old gamertag showing

SNIPEELITER96 · Nov 20, 2019

hi my old gamertag showing again i changed it a few weeks back is it a bug on Xbox and are they going to fix it

:)

Cowgrlzroc

You could try removing/re-adding your profile. Once you remove it, restart your Xbox (full shut off and restart). After startup, re-add the profile. Caution, you will need your password to sign in to the newly added profile. If it doesn't help, please
let us know what you have done to try to resolve the issue so we can help you troubleshoot further.

Regards,

Cowgirl

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

jadenmunoz

On xbox.com it says my gamertag is what i changed it to. But on xbox it shows my changed gamertag in games, but when i go to my profile it shows my old gamertag and right under it it shows the gamertag i did change it to.

Bailey Ingram

Nope still got my old gamertag on there and I did pay for this one tho when I click "Choose your new gamertag" it shows my new one but when I back out it still shows my old gamertag.

OG Gamer

Hi, for some reason my old gamertag is showing on the xbox app, yet I changed my gamertag ages ago. Is there any reason why my old gamertag is showing on the xbox app rather than my new gamertag?

Try signing out and then signing back in.

my old gamertag showing