My old Banned account Points (local currency) Issue.

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UPON RECEIVING A PERMANENT SUSPENSION, ALL CONTENT LICENSES, GOLD MEMBERSHIP TIME, AND MICROSOFT ACCOUNT BALANCE ASSOCIATED WITH THE SUSPENDED ACCOUNT ARE FORFEITED.

Nothing can be transferred between accounts and once an account is banned you forfeit everything left on the account.

I think I found the problem!!!

Check this: Old account has your local currency, but the new account has Microsoft Points as currency, so the new account can't work because Microsoft Points are not working anymore!!!!

You can check this in commerce.microsoft.com, in the blue header.

I think I found the problem!!!

Check this: Old account has your local currency, but the new account has Microsoft Points as currency, so the new account can't work because Microsoft Points are not working anymore!!!!

You can check this in commerce.microsoft.com, in the blue header.

Vagabond; as mentioned above, Microsoft retired the Microsoft Point system and replaced it with local currency. Any points in your account would have been converted to the equivalent conversion into your local currency at that time. However, I believe that
the converted currency was considered "promotional" and came with an expiration date. You can check the status of the funds in your Microsoft Account by logging in at
http://commerce.microsoft.com

With that said, please do not post in old threads. This one is nearly 3 years old. If you have an issue in the future, please create your own thread so that all responses can be directed to your specific problem. Thanks!