My notifications and friends list isn't updating correctly

Thank you for confirming. It looks like our best option here is to perform a factory reset.
Press the Xbox button to open the guide.
Select Profile & system > Settings > System > Console info.
Select Reset console.
On the Reset your console? Please choose “Reset and keep my games & apps”

If that doesn't work, I recommend that you send a report or file a bug to Team Xbox for them to properly investigate the issue. Check your guide here https://support.xbox.com/help/account-profile/m....

Hi Matthew! Sorry to hear about what happened. Let's do our best here to sort it out.

What exactly is your Xbox console model?
May I also know when was the last time your notifications worked normally?

To further isolate the issue, please try to sign in or add a different Xbox profile to your console and try to use it if its notifications work fine or not.

Hi thanks for the reply it is a series x & the problem is the same with other profiles !

This is happening to me and everyone else too! It’s an issue on Microsoft’s end. Hopefully it gets fixed soon.

Power cycling didn't change anything, unfortunately. However the problem solved itself after 3-4 days, though it definitely shouldn't take that long to correctly show my updated friends list. Hopefully this isn't just temporarily...