My notifications always show that I have a new message but I have no new messages?

Hey buddy,

I have the same issue. I assume you are on the Preview program. As far as I'm aware, it's a known issue and should be fixed before general release.

I tried that and still an issue.

I resolved most of the notification issues by turning them all off and hard reset and re-enabling them.

But i still have the problem with messages in the fact i still get no notifications for them and when i read any new messages they still appear as unread with the message icon showing i have new messages.

I even tried deleting all message conversations. They seem to clear then when i press B to back out of messages and i go back in they all appear again until i turn off the xbox and back on.

Update: i just asked a friend to test message me. There is no notification display or sound still and i have to manually check for the message which still shows as unread.

But if i read it, clear it and sign out my profile and back in it the message has gone or counted as read.

I have same problem. If I am viewing conversations, I will get an alert of new message; but it's redundant at that point. I have missed several messages because I was playing instead of chatting constantly. All other notifications are working properly. I
might get notification of messages from favorites, but no one else. Conversations in menu also show no unread messages until I go into conversations. Also seems like some messages don't show up for at least an hour.

Unfortunately it happens ever once and awhile, but it always seems to get corrected. I get a message, open and read it, but it still shows that I have new messages to read even though there is nothing new to retrieve. I have even had an extreme delay
in receiving messages. Sometimes it takes over a half hour to show up. My friends just have to be patient for a response.

I haf something like that happen. Showing new messages when I didn't have any. What seemed to work was either delete old conversations or check my messages through the app on my phone or computer. That always seemed to do the trick and removed the 1 new
message I didn't have.

Hope this helps