My Nintendo switch isn’t connecting to my Microsoft account

Recently my account was compromised and connected to a random nintendo switch. Now I have no clue as to how to unlink the nintendo switch from my account as the only forums I've seen about this situation if you have access to the nintendo switch. I dont have access to the switch so how do I unlink the account from my Microsoft one?

The problem with unlinking this is gonna be the fact that its your Microsoft account is linked to the switch account and not the other way around.

The linking process starts on Nintendo's end. Therefore unlinking it would also have to be done from Nintendo's end.

Hello,

Thank you for posting in Microsoft Community.

We understand that you're having trouble connecting your Microsoft account to your Nintendo Switch. It sounds like you may have accidentally clicked on the Xbox sign-in page instead of the Nintendo Switch sign-in page.



To connect your Microsoft account to your Nintendo Switch, please follow these steps:



1. On your Nintendo Switch, go to System Settings > Users > Add User.

2. Create a new user account and select "Sign in using a Microsoft account."

3. Follow the prompts to sign in to your Microsoft account and link it to your Nintendo Switch.



If you continue to have trouble, please let me know and I'll do my best to assist you further.

Sincerely,



Microsoft Community Moderator

This is not the first time I've signed into my Microsoft account for minecraft or Nintendo switch. I have tried multiple wifi connections, and the only error code it gives me is error code 500 and says xbox live cannot complete this request. I am able to log into my Microsoft account on the regular Microsoft website, just doesn't work for the website to connect it to my minecraft for nintendo switch

If you are using a different email for nintendo as you are for microsoft then this is the solution and also why errors will occur for online content

When I first purchased the game I automatically logged into my microsoft account that has a hotmail address. I was able to play minecraft as I already had a pc account that owned minecraft so it basically ported my account over to nintendo.

My deluxe bundle is not connected to hotmail but it is connected to gmail the email I use on nintendo. This meant that not only did the bundle not appear but I also was unable to connect online because it saw my microsoft account as not having nintendo online membership.

I went to settings and logged out of the microsoft account on nintendo switch. I then restarted my switch. I logged in again on minecraft using the QR code but created an account that used the same email as the account on nintendo switch. Once I did this I checked the marketplace and I had the packs and 1600 coins. I was then able to do split screen with my kids because it associated with the online membership so online use was available.

I hope this helps.

If your nintendo account email is different from your microsoft account email than this is the solution to receiving your deluxe pack:

(the deluxe is a bundle not a dlc so no code and will automatically be in your account if your emails are the same)

When I first purchased the game digitally I automatically logged into my microsoft account that has a hotmail address. I was able to play minecraft as I already had a pc account that owned minecraft so it basically ported my account over to nintendo.

My deluxe bundle is not connected to hotmail but it is connected to gmail the email I use on nintendo. This meant that not only did the bundle not appear but I also was unable to connect online because it saw my microsoft account as not having nintendo online membership.

I went to settings and logged out of the microsoft account on nintendo switch. I then restarted my switch. I logged in again on minecraft using the QR code but created an account that used the same email as the account on nintendo switch. Once I did this I checked the marketplace and I had the packs and 1600 coins. I was then able to do split screen with my kids because it associated with the online membership so online use was available.

I hope this helps.