my new xbox won't start any application.

My name is Loren. I'm an Independent Advisor, and I'll be glad to help you today.

Can you get into the settings? Did you get any errors?

Hello there @KibaOkami, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

[quote user="deutschZuid"]

Is there any plan by MS to make this application available to New Zealand? It's a bit of a bummer to see some of my Xbox friends start getting achievements in this app, and I can only watch and salivate.

[/quote]I saw it in the app store today, so it should be there.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Could you tell if you get any error when trying to start the game, or it just won't start?

Do you have similar issues with other games?

Anyway, I suggest you try the solutions provided below.

Solution 1:

Select the Start button and then go to Settings > Update and Security > Windows Update.

- If that doesn't work, do the same procedure again, and tap restore.

Solution 2:

Go to Windows Settings

Applications

Applications and Features

Find the game

Click on it

Advanced options

Tap repair

Solution 3:

Uninstall the game and install it again, maybe it won't start because it has corrupted files.

*Thank you in advance for contacting, I hope this can help you.

Yeah I'm a little mad that my new $600 system can't take songs from any of my CDs and on top of that it won't play any music in the background WTF! Microsoft the 360 could from the start yet a brand new system that is $600! Can't do that at all