My new xbox ons s blu-ray app doesn´t work with DVDs

ArborlySole910 · Mar 15, 2017

Play Blu-Rays works fine, high resolution and 7.1 sound, but when I play a DVD the resolution is 520i and no sound. I have tried to reinstall the box... and the blu-ray app.

:)

Xtreme_Man_3000 · Mar 15, 2017

DVD and Blu ray disc stopped issue

Hi guys.

My Xbox One plays games, both disc ans downloaded one, perfectly

and all the apps work perfectly as well, but whenever

I put a DVD or a Blu Ray disc, I get a "Disc Stopped" message.

Is the problem with my console or the Blu ray app ?

And what is the solution with this problem ?

Cheski · Mar 15, 2017

Xbox One: Blu-ray and DVD movies

I would check out the Xbox page for Blu-ray playback regarding regions. But yes, your Xbox One can certainly play DVD and Blu-ray movies.

Mister Mascot · Mar 16, 2017

Hey there ArborlySole910,

Sorry to hear about the issues with the DVD Movie. Have you tried other DVD discs with the console and are they working normally? Are you in the Xbox One Insider Program and using the new dashboard? What is your audio setup like currently and what is the
Make and Model of your TV?

Let us know!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Internet Expert

The Xbox One S is fully capable of playing Blu-Ray and DVD movies, especially 4K UHD Blu-Rays. You just have to download the Blu-Ray app: https://support.xbox.com/en-US/xbox-one/apps/bluray-info

Otherwise, any HDMI-capable device will work through the HDMI-in port on the Xbox One.

Obsessive Power

Hi,

Can you check if your console can read DVD discs please? To do this just insert a DVD movie disc. If it works, the console will load the Blu-ray Player app (make sure this this downloaded from the Xbox Store).

Note that the disc you try must be a DVD not an Xbox One or a Blu-ray movie disc.

If your console won't start the DVD movie disc then this indicates a fault with your Xbox One Blu-ray drive. These drives contain two lasers, one for DVD's and one for Blu-ray discs. Xbox One disc games are on Blu-ray, Xbox 360 games are DVD's.

caflex

same here, games and blu-rays work fine. blu-ray app is installed. DVD disc will not play I get an error message. I just bought a brand new DVD and still will not work.

Internet Expert

Do you have the Blu-Ray App installed? That is required for watching Blu-Ray and DVD movies on the Xbox One, and it is not installed on the Xbox by default.

More information: http://support.xbox.com/en-US/xbox-one/apps/dvd-blu-ray-setup

Obsessive Power

To clarify;

PlayStation 1 - CD-ROM

Sega Saturn - CD-ROM

Sega Dreamcast - GD-ROM - A proprietary disc format

PlayStation 2 - DVD

Nintendo GameCube - Nintendo Optical Disc

XBOX - DVD

PlayStation 3 - Blu-Ray

XBOX 360 - DVD

Nintendo Wii - Wii Optical disc (basically DVD)

Wii U - Wii U Optical disc (basically Blu-Ray)

PlayStation 4 - Blu-Ray

XBOX One, One S and One X - Blu-Ray

PlayStation 5 - Blu-Ray

XBOX Series X - - Blu-Ray

My new xbox ons s blu-ray app doesn´t work with DVDs