My new iPad mini wont log in to my micrisoft account

Discus and support My new iPad mini wont log in to my micrisoft account in XBoX Games and Apps to solve the problem; My new ipad mini wont log in to my microsoft account through microsoft solitaire collection. It first says this. I press ‘continue’ and it looks like... Discussion in 'XBoX Games and Apps' started by JanGrimoldby, Sep 17, 2019.

  1. JanGrimoldby
    JanGrimoldby Guest

    My new iPad mini wont log in to my micrisoft account


    My new ipad mini wont log in to my microsoft account through microsoft solitaire collection. It first says this. I press ‘continue’ and it looks like its loading but all i get is a blank page... my old mini is now doing the same thing. Its nit the
    IOS because my husband also has a new mini and hes not having this problem. Ive uninstalled and reinstalled a couple of times. Ive done several soft resets... any suggestions?
    My new iPad mini wont log in to my micrisoft account [​IMG]

    My new iPad mini wont log in to my micrisoft account [​IMG]


    :)
     
    JanGrimoldby, Sep 17, 2019
    #1
  2. JanGrimoldby Win User

    My new iPad mini wont log in to my micrisoft account

    Yes, i can do that. It opens my account without any problem. I just tried rebooting the router and the modem to see if that might work, but sadly, no.
  3. PalmettoBling Win User

    My new iPad mini wont log in to my micrisoft account

    I would recommend downloading, if you haven't already, the Xbox app on iOS and check to make sure that you can and are logged in there. That is the first place to check if there are any issues logging in, and if so, it is better at providing error messages
    for what is wrong. Try that and let us know what happens and we can further troubleshoot.

    We're more than happy to help you here, for sure, but as a fan of the Microsoft Casual Games myself,

    I'll point you to this site which is a good resource
    to get in touch with the team and community that play all those games, if you're interested.
  4. JanGrimoldby Win User

    My new iPad mini wont log in to my micrisoft account

    So... i thought.. hmm... i wonder if i can still log on to solitaire games on my desktop PC. No problem. Then, i thought, i wonder if the problem is with my iphone too? Nope. Logs on just fine, and is using IOS12,4,1 just like both ipad minis.

    So how about my v old full size ipad? Nope, no problem, logs on.

    is it a problem with my security? Check all four devices, the settings are identical.

    So, take the older ipad mini, and reset it to the factory settings. Nope. Still the same. Its like the xboxlive.com page just wont quite load. And whats with the strange ‘sisu. At the beginning of the web address?
  5. PalmettoBling Win User

    My new iPad mini wont log in to my micrisoft account

    Ok, so that identifies that the issue is with authentication of your account on your specific network which is REAL weird. If you have someone who can check the logs on your router to see what's being blocked when you try to log in I would recommend that,
    but more generally I'd check what settings you have for the network on your device. I'm not sure about iOS, but I know Windows has a difference between Public and Private networks which might block certain redirects, like those that happen with MS Account
    authentication. See if there is a way to "trust" the network that is giving you problems?
  6. JanGrimoldby Win User

    My new iPad mini wont log in to my micrisoft account

    Downloaded the xbox app, logged in with no problem. Solitaire still wont log in.
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My new iPad mini wont log in to my micrisoft account

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