My new console (Xbox one S) can't get past the initial update page & can't download updates...

Discus and support My new console (Xbox one S) can't get past the initial update page & can't download updates... in XBoX on Consoles to solve the problem; I just bought a new console but for 5 days now, i can't get past the initial setup pages because my console can't connect to the xbox live servers to... Discussion in 'XBoX on Consoles' started by obiabunike 9ja, Sep 24, 2019.

  1. obiabunike 9ja
    obiabunike 9ja Guest

    My new console (Xbox one S) can't get past the initial update page & can't download updates...


    I just bought a new console but for 5 days now, i can't get past the initial setup pages because my console can't connect to the xbox live servers to download updates.

    -yes, I've tested the network and my network connection is good (Say's "Everything is Good)

    - I've also switched from wireless to WiFi connections too

    -I've downloaded and applied offline update through the diagnostic page

    - I've checked my network on other devices too, it works perfectly and it's super fast.

    ****PLEASE HELP ME, I HAVEN'T PLAYED ANY GAMES IN 5 DAYS NOW.

    :)
     
    obiabunike 9ja, Sep 24, 2019
    #1
  2. ShokaRoka Win User

    problems with set up update

    I don't think the other people who replied understand what you are asking because I'm having the same problem. My brand new Xbox One S is going to sleep/turning off DURING the straight out the box initial set up update. Not AFTER it's fully downloaded the
    update and it auto restarts. And when I turn the Xbox one back on, the initial set up update starts over. You can't get to the settings yet to set it to download even when the console is off/sleep because it can't get past the initial set up update. Nobody
    has time to sit in front of the TV for hours, wiggling the controller sticks every 5 mins to keep the controller/Console from going to sleep partially through the Initial setup update and having to start over. It's been 3 days and I haven't been able to play
    one single game yet on my new Xbox One S. Is there any way to prevent this?
  3. XBF Javier R Win User

    My new console (Xbox one S) can't get past the initial update page & can't download updates either

    Hello Obiabunike,

    We thank you for bringing this inquiry to our forums community, and understand that the resolution for this situation was already discovered as found on your original
    Please help, why can't I get past the initial update setup page on my Xbox one S after I reset the console
    to factory settings     thread.

    We do recommend that all users on these forums follow our Xbox Forum Guidelines, to which this thread does break
    the following:

    • 13) Please do not spam. No commercial posts or flooding the forum with useless content. Double, triple, etc. posting and one word replies can also be considered spam. Post with substance
      and thought.

    We will be locking this thread, but we do wish you the best.
  4. Marcus Ross Win User

    My new console (Xbox one S) can't get past the initial update page & can't download updates either

    Make sure your settings aren't showing as "double NAT". I had this issue when I hooked my xbox up through my Google Wifi via a wired connection. This could also cause an issue with connecting to the xbox servers.
  5. ShadyJay Win User

    My new console (Xbox one S) can't get past the initial update page & can't download updates either

    How about your NAT state? Is it showing up as anything other than"Open"? If it is registering as Moderate or especially Strict, this could be the problem.
  6. Chargersbride Win User

    My new console (Xbox one S) can't get past the initial update page & can't download updates either

Thema:

My new console (Xbox one S) can't get past the initial update page & can't download updates...

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