My Netflix just opened completely on it's own

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We may need to perform an extended powercycle and reset your network hardware by following the steps below:

“ 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.
2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.
3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.
4. If you are using a router, plug in the router and wait for all the lights to return to their normal state. “

Sometimes when I’ve completed all the games I own and am starting to look for a new game, I just take a break from video games in general. I’ll spend time watching netflix or Hulu.

Just found out if you use cortana with the kenict system you can ask it to open apps and they open i tried opening my netflix this way and it worked

Thank you for the reply! But no, Netflix was only listed in the pins menu. But since I've unpinned it, it completely disappeared. It's not in the "my games & apps" menu, nor in the marketplace...I tied my Xbox account with the Xbox One Smartglass, and searched
for Netflix via Smartglass, but to no avail... It's like Netflix doesn't even exist anymore.

Yet again, this is only a rented Xbox One from a big Quebec rental company.... So maybe it has something to do with that? I'm just hoping I won't have this problem once I buy my own XOne.

Thanks,

Jon.

Having trouble with Netflix too. At first it opened Netflix but loaded no content. I followed Microsoft directions and deleted netlix from my xbox and then loaded it up again. Now it just freezes on the Netflix screen when it tried to start up. this sucks.