My nephew stole my card information and has made a bunch of purchases how can I get a refund

Tytus Thornton · Sep 23, 2023

Hello my nephew has been using my card without my knowledge and made a few purchases over the last few months without me knowing how can I get a refund for those charges I need the money back

:)

ngocphi

Take it up with your card provider

Since you need access to the ms account to refund anything

EzequielNeves19

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello Michelle how are you?

You need to contact your bank or card issuer to block online purchases made through Microsoft or Xbox.

You also have to ask for a refund, at least you can block the last payment.

Most likely, someone stole your credit card or got hold of your banking information.

I hope I have answered your question, if you have any further questions, please do not hesitate to contact me. Have a great afternoon.

EzequielNeves19

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello Matthew88888 how are you?

You need to contact your bank or card issuer to block online purchases made through Microsoft or Xbox.

You also have to ask for a refund, at least you can block the last payment.

Most likely, someone stole your credit card or got hold of your banking information.

I hope I have answered your question, if you have any further questions, please do not hesitate to contact me. Have a great afternoon.

MoeZArts

You can use the following link to submit a refund request
https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund

Bradders1187

Use this link https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund

But you will also have to make sure the v-bucks have not been used or there is a high chance they will not be refunded

My nephew stole my card information and has made a bunch of purchases how can I get a refund