my my suspension time end on april 5th 2:02am n i still cant send messages or hear people

i got communication banned on 03/19/17 n this one ended april 3, but then i got another one 2 days after for harrassment and abuse witch dosent make any sense if i was already comms suspended i wouldnt be able to speak/hear anyone i think enforcement make
a mistake n i wonder if u guys can lift this n i called support to chat with a virtual person n it says that my ban started on march 22, 2017 n it ends on 06/30/17? witch i dont understand cause it said i served my time on april 5th 2017 at 2:02am it ended
but now its saying its until june 30th of 2017 please help i want to understand

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communication suspension is done but i still cant send messages or talk with a mic

my suspension ended today april 5th at 2:02am in the morning as of now 4:37pm i still cant send messages nor can i use my mic to talk idk what the problem is if anyone knows what the problem is please reply to this post thanks.

 

Done my suspension but still cant send messages or hear anyone?

i just got off my communication suspension today at 2:01am of april 5th i cannot send messages or hear anyone can anyone explain to me what is the problem