My MW2 won’t start!

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Sorry to hear you're having a problem with your game MW2. This might be an issue with the game itself so please follow the steps below to try to fix the issue but if it still doesn't work, you may need to contact Activision Support for further assistance.

Power cycle console:

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait at least 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4. Press the Xbox button on your console to turn it on.

If it still doesn't work, try to delete your locally saved data for the game;

1. Press the Xbox button to open the guide, and then select My games & apps > See all > Games.

2. Highlight the game title, and then press the Menu button on your controller.

3. Select Manage game and add-ons.

4. Highlight Saved data, select your gamertag, and then select Clear local saved games or delete from the console. This deletes games saved to your hard drive, but they’ll still be saved to the cloud.

Yes it’s only MW2 that won’t download

Did you uninstall and reinstall the game? I get how frustrating it is as I was dealing with the same issue and Xbox Customer Support told me it was “a publisher issue” (Activision). I reached out to them as well with no response as of yet..

Trying to think I of all things I tried:

-uninstall & reinstall

-clear cache (hold Xbox button on console for 10sec until shuts off - let sit for 1 min- restart)

-router reset

-punched myself in the face

-hard reset (keeping games)

Fortunately the hard reset worked for me but I would note that if the game is messed up, that won’t work. So I would do the uninstall and reinstall first.

Still hasnt worked as of 10:45 pm PST 12/22/22. Followed every step and then some. Reset console, uninstalled and re-installed. Restarted and powred off console. The game I ust bought for $70 is unplayable.

Hello. 12/27/2022. Xbox One. No joy on getting this @$& to play.

I've read all previous replies and the recommended fixes. And have attempted all of them several times, step by step. And, still the same result: MW loads, runs through intro until the title page and to the "press A" option.

I press A, content begins to load... screen goes through "loading data", and other notifications, with some infrequent millisecond glitch/flashes, then sends me back to "Press A". Press A, but the screen remains at the Press A, no matter what I do.

This was a gift via a redeemer code, which worked fine. I have uninstalled and installed 4 times now, along with all the other great "try this" options in the replies.

I would like some Microsoft support asap, or directions on how to get a refund or replacement. Please help !