My money is gone

Discus and support My money is gone in XBoX on Consoles to solve the problem; I had $5 in my Microsoft account but I tried to buy a dlc and it’s gone. I looked at my balance and it says $0. f8daebbb-6321-48a5-a423-d5397b49e0bf Discussion in 'XBoX on Consoles' started by JosiahLarios, Jul 11, 2021.

  1. JosiahLarios
    JosiahLarios Guest

    My money is gone


    I had $5 in my Microsoft account but I tried to buy a dlc and it’s gone. I looked at my balance and it says $0.

    :)
     
    JosiahLarios, Jul 11, 2021
    #1
  2. Changeling78 Win User

    My money are gone !!

    Have you tried going online to view your Microsoft billing account without using your Xbox. I've had something similar happen and in order to release my funds I had to re-enter and save my billing address online. Shortly there after my funds aka rewards
    points/$$$ were made available and I was able to use my balance on my Xbox to make purchases.
  3. The Hulk KSA Win User

    My money are gone !!

    Hi Springer ATC Thanks for answering

    I looked in the console and i didn't find anything its just £0.
  4. ngocphi Win User

    My money are gone !!

    For one thing you dont see your balance on xbox.com

    you need to either login on your console or commerce.microsoft.com

    all purchases has to be made on the console not the website if you want tonuse the currency also
  5. Lhucid Win User

    my money is gone

    Rockstar (the creators of GTA V) have recently done a patch where everyone lost there money due to hacks and money lobbies
  6. StomachicFour55 Win User

    My money are gone !!

    MS POINTS HAS BEEN RETIRED, the points you have on your account or a code you redeemed will be converted into local currency, The next time you initiate a purchase or redeem a Microsoft Points card or code on your console with your Microsoft account, we’ll
    add to your account an amount of currency equal to or greater than the Marketplace value of your Microsoft Points, and your Microsoft Points will be retired.
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My money is gone

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