My money back

Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

For you to install the season pass you need to make sure first that it is purchased under the correct account by following the steps below:

"1. Go to Profile & system > Settings > Account > Payment & billing.

2. Select Order history to view your purchases."

Once you have validated that the order for the season pass is there and is stated as "completed" make sure that it is installed on your Xbox by following the steps below:

"1. In My games & apps, highlight a game (but don't select it).

2. Press the Menu button on your controller, and then select Manage game and add-ons.

3. Select the game in the upper-right corner of the screen.

4. Choose Manage installation on [drive name]. This displays a list of items, including the base game and any available add-ons or game features.

5. Select the season pass and then save changes"

If you want to proceed with the refund you can sign in at https://xbox.com/refunds.

Somebody tell me something with this problem

This is an older thread. Please create a new one detailing your issue or contact phone support for more assistance.

COBRANÇA INDEVIDA . EU NÀO AUTORIZEI UMA COBRANÇA NO MEU CARTÀO DE CRÉDITO DIA 09/09 U$39,35 . QUERO MEU DINHEIRO DE VOLTA .

I WANT MY MONEY BACK. XBOX LIVE USED MY CREDIT CARD WITHOUT MY AUTHORIZATION. I WANT MY MONEY BACK. [Mod removed]

The people who work on the forum don't have access to billing IIRC, you'd need to contact support via phone or chat. That being said purchases are non-refundable per the Terms of Use so you're pretty much out of luck. I'll second the idea of deleting,
clearing cache and re-downloading. If that doesn't work then I'd suggest deleting, downloading OTHER things to take up the same space the game download is taking up, then re-downloading the game.