My Minecraft Windows 10 Edition doesn't work.

Hi,

I have used my free Minecraft code from downloading Java. But my Minecraft loads fine until it reaches after the mojang screen. It'll stay white forever so I have to close it.

And.

My Sister's Lenovo Yoga runs it fine until I sign in then crashes or super slow fps.

Please find a fix for this.

:)

 

Minecraft windows 10 edition, export map to Desktop version of minecraft.

 

unable to use the minecraft windows 10 edition redeem code

Dear Xbox Support,

when Microsoft released the new Minecraft windows 10 edition beta, Microsoft allowed free redeem codes for players who have the Java edition of Minecraft for a free windows 10 edition Minecraft. I received the redeem code and activated the code. When I opened
the windows 10 store and tried to buy Minecraft windows 10 edition it kept crashing on me so I decided to restart my computer, after I did that the store was working again but for some reason my code did not work so I couldn't get Minecraft windows 10 edition.
It said I already redeemed the code, yes I did but it showed it was unavailable in my account so i couldn't get Minecraft windows 10 edition beta.

I could just buy the game and that will solve my problem, but to me I think it is unfair. I owned Minecraft Java edition when 1.7.10 was out and like I said before I got the code it just wont work. the windows store said "free for players who own Minecraft
java edition." That is why I wont buy it since I should have gotten it for free.

 

Hi Alejandro D2,

Have you tried to look if your pc needs a update?

 

Hey there

Did you check that every program needed to run Minecraft is up to date?

 

I have just updated and it did nothing.

 

Just an update my Minecraft is not showing the mojang screen anymore just straight white.

 

Hey, Frizio.

What programs as in; Minecraft itself or like the Microsoft store.

 

Hello Alejandro,

Sorry for all the frustration with Minecraft. I would recommend uninstall and install Minecraft again see if that helps.

Hope this helps let us know.

Thanks

Brad

Xbox Forum Support

 

Hey Brad,

I have tried reinstalling twice. It hasn't help at all.

Also If people can find a fix for my Sister's laptop?

Minecraft: Windows 10 Edition/Bedrock Edition runs fine until you sign in then you get super slow fps then a crash. Playing offline restricts me from playing on my Family's Realm.

Thanks, Please find a fix for it.

 

Hi there Alejandro!



Thanks for reaching out! I'm sorry to hear about the issue with the Xbox app. Corrupted data may cause the app to
not to work properly.



Here are two steps on how to isolate system issues:



Method 1erform
a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
link on
how to perform a clean boot.

Method 2:
Here is a
link
on how to download Apps Troubleshooter.



Have you tried to uninstall/re-install the Xbox App?



Here are steps below on how to uninstall and reinstall Xbox app:



1. Click Start, and then type Windows PowerShell on the search box.



2. Right-click, and then select Run as administrator.



3. Type the following command to uninstall Xbox app: Get-AppxPackage
*xboxapp*|
Remove-AppxPackage



4. Hit Enter.



Launch Windows Store and download Xbox App.



I hope this helps.
Let us
know the results