my minecraft realm wont let me renew even though i have the money in my account

Hello Cooper,

Thanks for reaching out to the forums. We are sorry for the issue with realms. Unfortunately, we do not handle realm subscriptions here. You will need to reach out to
Mojang support. As this is a Mojang issue, I will be locking this thread.

Thanks,

Brad

I am dealing with the same issue, it has occurred to me just now.

I renewed a realm, they took the money, and I don't have my realm

thanks, this let me log in but i can't find the online safety tab? I want to join a realm in minecraft but it wont let me.

Hi! Thank you I just realised that it was something to do with a credit card. I couldn’t find a way to check my billing history etc. All the best!

I understand, if there was an error at the time of payment and your balance was withdrawn, it will be refunded in the next few days, in which case you can try your purchase again.