My minecraft profile name got reseted for no reason is there anything i can do?

Hi there! This is Virginia O.

I understand that you are experiencing issues with Minecraft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, other gamers are also experiencing this issue with their Minecraft account.

Kindly reach out to Minecraft Support and submit a ticket to them here: https://help.minecraft.net/hc/en-us/request/new... to seek further assistance and inform them that you are also experiencing account issues with Minecraft just like the others.

Rest assured they should be able to help because they are trained to fix in-game account issues like this.

Thank you for your cooperation.

Greetings.

My original question was about getting a Minecraft name change, there is no option for that in the Minecraft Launcher, nor in the Microsoft Store, or Microsoft Profile.

How do I get to my Mojang account so I can make a name change? The problem I'm facing is stated in my first message. I cannot find any email where I can connect to my Mojang account. It's like it disappeared. Or got deleted, somehow.

Cheers.

Hi I have the exact same problem where my Xbox account name says one thing and says I have paid for Minecraft but when I click on th manage profile button it takes me to a different Minecraft account where is says that I do not have Minecraft java edition and so can't play it. The only reason I was able to play on that pc was because it automatically signed me in when I sign in on another device using the email address used for my Minecraft account it takes me to the profile without Minecraft on it.

cheers mate, the reason it was november was that i havent played halo 3 since then

And you are just now getting around to coming here and complaining about it? Anyway if you want to know the particulars you need to post in the 'My Live Account was Suspended' Forum and wait for the XBL PET to respond to it.

[quote user="IC WELLSI"]

this happened about november 2010...

[/quote]