My Minecraft Java on Windows was hacked and my licence was stolen. How to track my support...

Hello Dals1, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear that your account has been compromised.
I would like to let you know that here in the community forums, and we as independent advisors, are not capable of reviewing existing case numbers you have with Microsoft support.

However, usually, in situations like these (compromised account), the recommended action is trying to recover the account by using the Microsoft interactive guide below:

https://support.microsoft.com/account-billing/h...

I did not understand, my friend. Your hacked account had Minecraft Java. Then, after it got hacked, you created another account and was given Minecraft for Windows? Microsoft or Mojang gave you Minecraft for Windows or how this happened?

Well, without proof that it was hacked/stolen it wouldn't be locked.. for example, if someone reported my account as being stolen or hacked.. they would need proof to support their report. Did you provide proof?

Hi, i am able to login to my microsoft account fine, but when i login to the minecraft launcher now it says i dont own minecraft java anymore and i know it was hacked because my friend said someone changed my minecraft name.

I bought the Windows 10 version of Minecraft by mistake, but the one I wanted was the java edition.

I saw that anyone who buys minecraft java edition is entitled to minecraft Windows 10. Is the reverse also true? Who buys minecraft windows 10 is entitled to minecraft java edition?

If so, how do I access the java edition version at no additional cost?