My Minecraft game says I don’t own it after buying game pass any fix?

Discus and support My Minecraft game says I don’t own it after buying game pass any fix? in XBoX Games and Apps to solve the problem; Hello I purchased Minecraft on my Xbox one and after I also got the $1 trial of Xbox game pass but for some reason after I bought that game pass my... Discussion in 'XBoX Games and Apps' started by JxstDxrk ., Jan 25, 2025 at 11:52 PM.

  1. JxstDxrk .
    JxstDxrk . Guest

    My Minecraft game says I don’t own it after buying game pass any fix?


    Hello I purchased Minecraft on my Xbox one and after I also got the $1 trial of Xbox game pass but for some reason after I bought that game pass my accosays that I no longer own the game even though I had bought it far before I have tried everything to get it back is there any way I can?

    :)
     
  2. - AJ - Win User

    My Minecraft game says I don’t own it after buying game pass any fix?

    Hi, JxstDxrk! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry you are experiencing issues playing Minecraft.

    • If you don't mind, could you check if the purchase of this game is showing as "Completed" on your account's order history? As a rule of thumb, all games purchased through the Microsoft Store, redeemed with a code, or claimed from a console bundle, should be displayed there.

    You can use this link to get there: https://account.microsoft.com/billing/orders

    Please make sure to select "Digital" and "All available" from the two drop-down menus at the top section of your order history.

    • May I ask exactly what happens when you try to launch Minecraft? Are you receiving an error message letting you know the person who purchased the game needs to sign in?

    • If possible, could you briefly summarize the troubleshooting you've done so far?

    Thank you! I'll be looking forward to your reply.
    Best regards.
  3. Matthew Docherty1 Win User

    Why did money get taken out of my account?

    It says it’s for game pass but I didn’t buy game pass I only used the free trial. And I don’t have any game pass games on my pc currently.
  4. NeoDan123 Win User

    Buying a game and it says I don’t own it

    Asking for game codes etc is not allowed on the forums.
  5. H3PA80R Win User

    Buying a game and it says I don’t own it

    Where did you buy it and which version? Keep in mind that there are versions of the game for the Xbox and for Windows they won't work on other devices.
  6. Allebas Win User

    Buying a game and it says I don’t own it

    Hi BEHEMOTH176,

    You can redownload the game via your purchase history. On your Xbox One you can

    1. To view your purchases, press the Xbox button to open the guide.
    2. Go to Settings > Xbox Assist > Help.
    3. Select Purchases & downloads > Purchases > How to get purchase history.
    4. Select Order history to view your purchases.
    Now if purchase the game more than 3 months ago you can see your purchase history via the internet here

    1. Sign in to the Payment & billing page with your Microsoft account.

      Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost
      Password Solution
      .
Thema:

My Minecraft game says I don’t own it after buying game pass any fix?

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