My minecraft account email got hacked, and i dont have the transaction id, can i reset the...

Hello Bond.......,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, the email account that you used to sign to Minecraft got hacked. Let us check and see on what we can do to help resolve your concern in a timely manner.

If we may ask, are you using a Microsoft account to sign to Minecraft? If yes, then what we can do to help address your concern is to walk you through with the account recovery process established by Microsoft. If you are still using Mojang account to sign in to Minecraft, then account recovery must be address to Minecraft support.

For account recovery for Microsoft account, we would like to set your proper expectation that Microsoft accounts are fully managed and handled by an automated server and we don't have manual access to it because Microsoft really takes our security and privacy very seriously. This would mean that support here in community forum and other platform do not have the ability to send password reset links or provide other ways to access or change account details. The questions ask in the account recovery form are intended to verify ownership of the account.



Here are the steps we can provide to help you recover your account:

1. Before attempting to recover your account, make sure you use an alternate email that you have access to recover your account to receive feedback from Microsoft's automated system about the status of your account recovery.

2. Click on the help tool to log in – Make sure you select the correct option from this list and follow the instructions exactly. This has helped many account holders recover their account. We hope this helps you too! It is also possible to contact live support through this tool.

3. The account recovery form can be found here: Recover your account (live.com) We recommend that you try filling out an account recovery form. You can do this up to twice a day. Do this if you find more information or remember something else about your account that will help you. You'll be asked to provide account information such as your date of birth, services you've used with Microsoft, recent emails you've sent to recipients, as well as the subject line of the email, etc.

After you submit the form, you'll receive a confirmation email and receive feedback from Microsoft's automated system about the status of your account recovery within 24-48 hours.

We hope this information will help you recover your account.



Sincerely,

so what had happened was i think i got hacked and someone deleted my entire microsoft account, when i remade it it says i don't own it (i made it with the same email address i bought it on). i understand if it looks like im trying to get a free minecraft account but i still have my transaction ID from my prepaid card

Yes I lost my email and password to the account, but I have the transaction ID of when I bought the minecraft account.

So i created a microsoft account and redeemed a gift card code for minecraft java edition. Everything normal and i can play the game.

Recently I have changed my primary alias of my microsoft account, which is the primary email, and then i deleted my old alias. Doing this made me lose access to minecraft account. Before I could play it no problem but now it says "Play Demo" in the launcher, meaning i dont have access to it.

I hope I can recover the minecraft account with a transaction ID or revert back to the old email alias.

Hi thanks for helping me.

I lost the account it has been hacked and i can't login with my own email. I have the transaction email from minecraft in my mail but i can't login on that account anymore