My minecoins have disappeared!

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Smxcazy

Do you know if something new appeared in your Minecraft account? (Like a new world from the marketplace, an skin, etc)

If not, you may need to reach Minecraft support to see what happened to your coins

https://help.minecraft.net/hc/en-us/requests/new

Nothing got added, my coins came back but then when I quit and came on my game they went again, they came back when I bought mine coins, but like I said, they disappeared again.

It says I have it but I never got the minecoins and I sent text to Xbox support but this is really getting to be a pain and I rlly want my minecoins. Is there another way I can redeem my minecoins, for example email?

Hello!

I'm a Independent Advisor. I will be glad to help you.

These promotions are administered by Mojang, if you did not receive the content after the redemption you should report it to the game support through this link

https://help.minecraft.net/hc/en-us/request/new...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Best Regards.

we purchased minecoins through the apple store, and then used the minecoins to purchase the minecraft assets. i have a ios purchase history of buying minecoins ... but no history of assets bought with the minecoins. nor can i seem to restore said purchases.
thats a huge problem! why cant i see this on my account?

needless to say, we will not be making any more purchases. ever since microsoft integrated minecraft with xbox live the experience has gone downhill.