My microsoft rewards app doesnt open in my xbox one s its says “oops,something went wrong”...

Hi Taha,

I'm Anirban and I'll be happy to help you.

Try this:

Solution 1: Do a power cycle to clear the cache of the console

1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
3. Plug the console power cable back in.
4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Check for any pending system updates that need to be installed.

Make sure your console is connected to the internet, and then press the Xbox button to open the guide.
Select System > Settings.
Select System > Updates & downloads.
Under "Updates", you'll see: Console update available. Select this button to begin your update

Solution 3: Try to uninstall and reinstall the app. Wait for a few hours and go to the next step.

Solution 4: Do a factory reset

1. Press the Xbox button to open the guide.
2. Select System > Settings > System > Console info.
3. Select Reset console.
4. Reset and keep my games & apps.

Source: https://answers.microsoft.com/en/xb...nt-wrong/910a51b0-44af-4a84-a745-a0d2ed096b9a

Best regards

Thank you Mr.Anirban i will try these as soon as possible

On XBOX Series X the Microsoft Rewards app hangs and when it does open minutes later, and you click on the weekly it gives an "oops, looks like something went wrong service unavailable" error with only an exit

This does not work either. It says -1 microsoft point and then oops something went wrong. I can however purchase it with my account. Its just his account and my other two brothers accounts that were part of my family pack.

I, too, have the same issue. Microsoft Rewards app hanging on the start-up splash screen. Then error message "Oops, looks like something went wrong" Service Unavailable. Tried two separate xbox. One X and Series X. One enrolled for insiders. One not. Both have the same error.